Enter
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Enter for heating & cooling

The no-heat call comes in at 9pm in February. You are on another one.

Enter talks to whoever landed on your website, works out what has actually failed, and sends you a lead with the problem, the urgency and a time window. Not a name and "needs service".

Start free — no card See a real conversation

The jobs it already knows how to ask about

These are the jobs Enter knows how to ask about out of the box. You switch off the ones you do not take, and anything outside your list is turned away politely rather than booked and cancelled.

  • No heat
  • Furnace repair or noise
  • AC not cooling
  • New system install
  • Tune-up or maintenance
  • Thermostat problem
  • Ductwork or airflow
  • Something else

A job outside your list is turned away politely rather than booked and cancelled. You decide what is on it.

Instead of your contact form

The same visitor, recorded twice.

Two records of the same website visitor, side by side. The contact form caught a name, a partial email address and the words 'need service', leaving most of the card empty. The Enter capture is a full dispatch slip: the visitor's own words about a water heater leaking in the basement, a phone number to tap, the address, same-day urgency, a preferred and a backup appointment window, and the service.

When it cannot wait

Someone typing “no heat, two kids, and it is below freezing” is not filling in a form.

Enter treats a house with no heat in a freeze as what it is. It shows your number, tells them to call it, and stops asking questions.

A cold snap is not a normal month

The first hard freeze produces a week of work that looks nothing like October. That is the week you are least able to answer your phone, and the week the inquiries are worth the most.

What it will and won't say

The useful part is what it refuses to do.

You are putting something on your website that talks to your customers while you are not watching. So the first thing worth knowing is where its edges are.

  • It only quotes prices you have written down.

    If you have not given it a price for a job, it does not have one. It will not estimate, guess, round, or reason its way to a number from something else you said.

  • It declines work you do not do.

    You choose your services. A job outside them is turned away politely rather than booked and cancelled a day later.

  • It knows when you are open.

    Your hours decide what it is allowed to promise. It will not tell someone you will call within the hour at 11pm, and it does not pretend you are at your desk when you are asleep.

  • It never confirms an appointment.

    It asks when they would prefer someone came, and records a first choice and a backup. It will not say booked, confirmed or scheduled, because only you can do that.

    “Someone will call you at eight to fix a time.”

  • It never invents an answer.

    If it does not know, it says so and tells them a person will follow up. That is the whole behavior — there is no clever fallback underneath it.

Three things the agent says instead of guessing. Asked for a price, it says the cost depends on what they find and whoever calls back can talk it through. Sent a job the business does not take, it says so plainly and wishes them well. Told about something that cannot wait, it stops asking questions and shows the emergency line.

Your next inquiry is going to arrive while you are busy.

It takes one line of code and a few minutes of telling it what you do. Your first 10 leads are free, and there is no card to add.

Start free — no card See what a lead looks like